Frequently Asked Questions for Teach Me Arabic App
We are here to assist you around the clock to ensure you have the best learning experience possible.
You can subscribe to the “Teach Me Arabic” app by downloading it from the App Store or Google Play on your device, then follow the instructions to create an account and choose the subscription plan that suits you.
The app is designed to target adults aged 18 and above, providing content suitable for the needs of young and adult learners of Arabic.
Yes, the app includes live sessions with qualified Arabic language instructors. You can book sessions according to the times that suit you.
The number of sessions varies and can go up to 16 sessions per month, depending on the plan you choose.
Yes, the app offers monthly subscription plans only to meet your various needs.
Yes, the app provides an initial assessment test to determine your Arabic language level, helping guide you to the appropriate lessons for your level.
Yes, you can cancel your subscription at any time through your account settings in the app. The subscription will not renew automatically after cancellation.
The app supports several payment options, including credit cards and direct debit.
Yes, the app offers a free trial period allowing you to experience the services before committing to a paid subscription.
Yes, dedicated technical support is available for subscribers, accessible via live chat in the app or through email.
If you are having trouble finding live sessions, please contact customer support via the live chat in the app or send an email to the technical support team for assistance.
If you are having trouble viewing the videos, first check your internet connection. If the problem persists, please contact customer support for assistance.
The refund policy depends on your subscription terms. Please review the terms of service or contact customer support to find out if you can get a refund.
If you encounter a payment issue, ensure your payment information is correct and try again. If the problem persists, please contact customer support for the necessary assistance.